These "Payment Terms" govern our commercial transactions with you, including your purchase of any Paid Service (as defined below). A "Paid Service" refers to any service for which a fee is charged. These Payment Terms form a binding contract between you and AnyCoord Corporation or its affiliates from which you purchase the Paid Service (referred to collectively as a "Commercial Transaction"). By purchasing a Paid Service, you agree to these Payment Terms. Please refer to the section titled "Who Am I Contracting With?" for details on contracting parties. If you do not agree to these Payment Terms, do not proceed with the Commercial Transaction.
You agree to receive all communications, agreements, and notices related to AnyCoord products or services ("Communications") electronically, including by email, text, in-app notifications, or postings on the AnyCoord website. All communications provided electronically satisfy any legal requirement that such communications be in writing.
These Payment Terms may be updated periodically. Review them before finalizing any Commercial Transaction.
Part 1. Payment of Fees & Taxes
By electing to purchase a Paid Service from us or a third-party reseller and entering a payment method, you agree to the following:
1. You will pay for the Paid Service by the due date.
2. The payment information provided is accurate and true.
3. You are authorized to use the payment method provided.
4. We have permission to retain your payment information and method.
5. We or our reseller may charge you for the Paid Service using the stored payment method on the due date.
Your obligations include payment of any applicable taxes, delivery charges, and credit card chargeback fees, as well as reasonable collection costs if you fail to pay on time.
Payments for Paid Services are to be made in the currency specified by AnyCoord (or any reseller or payment processor). You assume all risks related to currency value changes. Prices are VAT-inclusive and may include other applicable charges. You are responsible for paying any uncharged taxes or fees. The receipt provided reflects VAT based on your location.
Our prices do not cover third-party fees, such as those charged by your Internet provider or wireless carrier. You are responsible for selecting and paying for these services.
Part 2. Changes in Fees
We may adjust the price of any Paid Service and introduce new fees or charges due to business or legal changes. You will receive advance notice of changes to recurring subscription fees. Any fee increase will not take effect until the next billing cycle unless stated otherwise in our notice. If you do not agree to the new price, you may cancel the subscription before the change takes effect. See "Cancellation" below for details.
Part 3. Continuous Membership Subscription Service
• Mobile App (iOS, Android): Monthly, annual, and lifetime memberships are available.
• Windows/Mac: Monthly and annual memberships are available.
AnyCoord may adjust membership services based on user needs and may add or delete services. You will be informed of any upgrades or changes, which will not affect your current benefits.
Part 4: Activation Code/Coupon Code
AnyCoord may occasionally offer, either directly or through third parties, activation codes or coupons that provide access to a specified Paid Service for a limited time (individually, an "Activation Code/Coupon Code" and collectively, "Activation Codes/Coupon Codes"). We refer to the subscription obtained with these codes as a "Promotional Subscription," and the duration as the "Promotional Period." Activation Codes/Coupon Codes may come with an expiration date ("Expiration Date"), after which they become void. AnyCoord is not obligated to accept expired or invalid codes. These codes have no cash value, are non-transferable unless explicitly allowed by AnyCoord, and AnyCoord has no obligation to compensate for any unused or invalid codes.
To redeem a Promotional Subscription, you must be a registered Account Holder of the AnyCoord Service and follow the redemption process, meeting any eligibility requirements set by AnyCoord. At the end of the Promotional Period, continued use of the Paid Service will require payment of the then-current charges.
If you are already subscribed to a Paid Service and receive an Activation Code/Coupon Code, you may still use it if you meet the eligibility criteria. However, there may be restrictions depending on your current payment method that prevent immediate use of the Promotional Subscription. In such cases, you have the following options: (1) transfer the code to someone else (if transferable); (2) create a new AnyCoord Service account and use the code with that account; or (3) wait until your current subscription expires and your account reverts to AnyCoord Free before redeeming the code, ensuring it hasn’t expired. In some cases, we may pause your current subscription to allow immediate use of the Promotional Subscription. After the Promotional Period ends, your Paid Service subscription will resume, and your payment method will be charged as previously agreed, unless canceled. See "Cancellation" below for details on how to cancel a Paid Service subscription.
Unless you have explicit permission from AnyCoord, you are not allowed to sell, distribute, or transfer Activation Codes/Coupon Codes. AnyCoord reserves the right to invalidate improperly issued or distributed codes without providing compensation. If a third party provides you with a code (e.g., through a third-party promotion), AnyCoord is not responsible for any third-party product or service, nor for any claims or offers made by the third party. AnyCoord has no obligation to compensate you or modify the Promotional Subscription or requirements if the third party acted improperly.
Part 5: Changes to Payment Methods and Account Information
You are responsible for ensuring that your account information, including your email address and all payment details (such as address, debit or credit card number, and expiration date), is accurate and up to date. If you are not the Account Holder but have control over the payment method for a Paid Service account and wish to make any changes, you must notify us by contacting the Support Center and provide sufficient proof of your control over the payment method.
If your credit card expires, becomes invalid, or if changes are made to your billing account too close to the billing date for any Paid Service subscription (so that we are unable to act on the changes before billing), we may still charge the current fees to the card we have on file. The continuation of your Paid Service subscription signifies your authorization for us to do so, and you remain responsible for any unpaid amounts and any charges incurred by you or us due to billing an invalid card.
Part 6: Costs of Collection; Credit Card Chargebacks
In addition to the listed fees for a Paid Service, you agree to cover any reasonable costs we incur to collect unpaid or overdue amounts, including reasonable attorneys’ fees and other related costs. Delinquent payments will accrue interest at a rate of 1% per month or the highest rate allowed by applicable law, whichever is lower, from the payment due date until fully paid. If you purchase a Paid Service subscription with a credit card and later request your credit card issuer to reverse the payment, AnyCoord may be charged a fee that could be significantly higher than the initial payment amount. Therefore, to allow you to pay minor fees using a credit card, you agree that we reserve the right to suspend your ability to add additional content to your AnyCoord service account until you reimburse us for the fee charged by the card issuer.
Part 7: Who Am I Contracting With?
When you purchase a Paid Service from AnyCoord, you are entering into a contract with one of AnyCoord's affiliated companies, determined by your geographical location. These provisions regarding contracting parties and governing law apply to our contracts for the AnyCoord Service, as well as when you acquire or redeem an Activation Code/Coupon Code. If you choose to pay a third-party reseller or payment processing firm for any Paid Service, your payment contract will be with that third party. However, this third party is not authorized to offer you any contract terms or assurances that affect AnyCoord’s obligations in delivering the Paid Service. Our obligations to you are governed solely by the Terms of Service, Privacy Policy, and these Payment Terms.
Part 8: Dispute Resolution
The interpretation and dispute resolution of this agreement shall be governed by the laws of mainland China. If any disputes arise from this agreement, both parties shall strive to resolve them through amicable negotiation. If such negotiations fail, you agree to submit the dispute to the Hong Kong International Arbitration Center (HKIAC) in accordance with its arbitration rules. The arbitration shall be final and binding on all parties involved. If the arbitral tribunal determines that any provision or part of these terms is unenforceable, the remaining provisions or parts will remain fully effective. If you believe that our processing of personal information harms your legitimate rights and interests, you may also choose to report it to the relevant government authorities.
Part 9. AnyCoord Refund Policy
作為專業的軟體供應商，AnyCoord 擁有一支專業的售後服務團隊，致力於滿足每位使用者的需求。如有任何合理的訂單糾紛，歡迎客戶隨時聯絡 AnyCoord 支援團隊。我們力求在 24 小時內回复，及時解決您的問題。.
AnyCoord 高度重視客戶滿意度，並致力於確保客戶在使用我們的產品和服務時獲得愉悅的體驗。所有 AnyCoord 軟體均提供免費試用版，方便客戶在購買前進行測試。試用版提供有限的功能，旨在幫助客戶評估軟體是否符合其需求。.
秉承「先試後買」的原則，AnyCoord 為所有產品提供 30 天退款保證。僅在以下條件下，方可在此保證期內退款。超過所購產品指定保固期，恕不退款。.
Accepted Circumstances
AnyCoord 提供 30 天退款保證。超過此期限的訂單將無法取消。請注意，此保證並非無條件退款。僅在以下情況下可退款：
因購買而提出的退款要求
1. 如果錯誤地購買了錯誤的產品，並且隨後從我公司購買了正確的產品，我們將根據要求退還錯誤的購買款項。.
2. 如果同時購買兩次相同的產品且不打算更換其他產品，我們將退還其中一次購買的款項。.
因註冊資訊問題導致的退款要求
1. 如果客戶在購買後 24 小時內未收到註冊碼，且在聯絡我們後 48 小時內未收到 AnyCoord 支援團隊的回复，我們將根據要求退款。.
2. 如果提供的註冊資訊不正確，導致客戶無法進行重要的轉換，且客戶不再需要該軟體，我們將在確認這些情況後發放退款。.
因產品問題引起的退款要求
如果購買的軟體出現技術問題，且 30 天內未提供解決方案，且客戶選擇不等待進一步的更新或解決方案，AnyCoord 將退款。.
退款須知：
由於我們的產品是虛擬軟體，註冊碼一旦發出，我們將無法檢索。此外，我們無法驗證註冊碼是否已被使用。因此，如果您堅持退款，我們將扣除購買價格的 20% 作為手續費。感謝您的體諒。.
Circumstances of No Refund
以下情況將不予退款：
因購買問題提出的退款要求
1. AnyCoord uses third-party payment platforms and cannot monitor authorization during payment. If there is suspicion of credit card fraud or unauthorized payment, please contact the card issuer immediately. Once an order is processed and fulfilled, it cannot be canceled. However, AnyCoord will exchange the purchased product for the one the customer prefers.
2. 如果從我們的網站購買了錯誤的產品，然後從其他公司購買了正確的產品，我們將不予退款。.
3. 如果因為不了解軟體功能而購買了錯誤的產品，我們將不予退款。但是，如果客戶在購買後 48 小時內聯絡 AnyCoord，我們可以為您更換正確的產品，但差價不得超過 $20。如果正確的產品價格更低，我們將不退還差價。.
4. 因價格變動或促銷活動而提出的退款請求將不予受理。.
5. 基於「改變主意」的退款請求將不被接受。.
因註冊資訊問題而提出的退款要求
1. 如果因客戶錯誤導致註冊失敗，且註冊資訊有效，我們將不予退款。.
2. 如果出現技術問題，而客戶拒絕與 AnyCoord 支援團隊合作，提供必要的詳細資訊或嘗試建議的解決方案，則不會接受退款要求。.
因產品問題提出的退款要求
1. 如果客戶希望從 iTunes 或其他來源轉換受保護的文件，而我們的產品無法執行此功能，我們將不會退款，因為此限制在我們的網站上有明確說明。.
2. 如果顧客在購買前沒有閱讀產品說明或試用產品，隨後發現產品不符合他們的需求，我們將不予退款。.
3. 如果客戶購買的產品與其作業系統不相容（例如，Mac 用戶購買 Windows 軟體），且有相容版本，我們將提供換貨服務。如果沒有相容版本，我們將不予退款。.
4. 如果客戶在聯盟網站上購買了錯誤的產品，或者由於聯盟網站上的描述不準確導致產品不符合客戶需求，我們將不予退款。客戶應聯繫聯盟會員尋求解決方案。.
5. 若軟體更新後出現技術問題且訂單超出保固期，AnyCoord 將不予退款。.
購買後很久才提出的退款要求
AnyCoord 提供 30 天退款保證。超過此保證期的購買將不予退款。.
Part 10. Contact Us
For questions or concerns about these Payment Terms, please contact us at:
Email: support@anycoord.com
We will respond within 15 working days or as required by law.
Attachment 1: Auto-Renewal Subscription
AnyCoord accepts various forms of payment for Paid Services, including debit and credit cards, as well as other methods like PayPal transfers (each, an "Accepted Payment Method"). The available payment methods may differ by country or service and are subject to change. When you make a purchase using an Accepted Payment Method, the fees will be billed on or near the date of purchase. If you subscribe to a Paid Service with automatic renewals, such as monthly or annually, you agree that we may charge your Accepted Payment Method at each renewal interval (monthly, annually, etc.) on or near the calendar day corresponding to your initial subscription date. Please refer to the "Cancellation" section below for details on how to cancel your subscription.
By subscribing, you also agree that we may retain and share your payment information with financial institutions and payment processing firms to process your purchase. Additionally, we may use the email address you provided to send notices and disclosures related to renewals and recurring charges. If your Paid Service subscription began on a day not included in a subsequent month (e.g., started on January 30, but there is no February 30), AnyCoord will process your payment on or near the last day of the month.
For information on changing your Accepted Payment Method, see below.
Cancellation of a Paid Service Subscription
You can cancel a Paid Service at any time. The cancellation will take effect at the end of the current billing period, and our Refund Policy will apply, except as outlined below for Paid Service upgrades.
If you’ve purchased any AnyCoord Paid Service on our website, and wish to cancel your subscription, please contact the Support Center to cancel auto-renewal.
For upgrades to a more expensive level of Paid Service, and if your current service was purchased directly from AnyCoord (not from a reseller or payment processor), please contact the Support Center. If you purchased from a reseller or payment processor, you may need to contact them directly for cancellation, as AnyCoord may not have the ability to process it for you.
If you are the authorized legal representative for a deceased or legally incapacitated individual, or a dissolved legal entity, and wish to cancel a current Paid Service subscription, you must contact the Support Center. You will need to provide sufficient proof of your legal authority and the necessary details of the payment method used for the Paid Service.
AnyCoord reserves the right to cancel your Paid Service subscription if you fail to pay the applicable fees and taxes on time. Failure to pay includes situations where AnyCoord does not receive the payment, whether due to issues with your credit card issuer, payer bank, or a third-party reseller or payment processor. We may choose not to cancel the subscription immediately, allowing you time to make the payment, but you will still be responsible for the fees during this period. In cases of non-payment, we may also suspend your access to the service or downgrade your privileges to a non-paid version. We will make an effort to notify you promptly if we do not receive a payment, but we are not obligated to do so.
In the event of a conflict, the English language version shall prevail.
Attachment 2: Promotion Description
This promotion description is an attachment to the "AnyCoord Payment Terms." In the event of any conflict between this description and the "AnyCoord Payment Terms," the terms in this description will take precedence.
By opting for AnyCoord’s automatic renewal service during the promotional period, you agree to the following:
1. At the conclusion of your initial payment cycle, your account will be automatically charged for the next cycle, and this process will repeat for all subsequent cycles.
2. If you receive additional membership time during the promotional period, that time will be activated only after your automatic renewal service ends and your current membership has expired.
